Wane Support

1. Open Wane on your iPhone, then open it on your Apple Watch.
2. Check that your watch is connected to your iPhone: Bluetooth and Wi-Fi are on, and Airplane Mode is off on both.
3. Make sure both devices have the latest version of Wane (App Store > your account picture > Updates).
4. Restart your iPhone and Apple Watch.

Your watch keeps working on its own when your iPhone isn't nearby. Anything you log on either device catches up when they're connected again. Watch face complications can take a few minutes to refresh. That's normal; watchOS controls how often they update.

Open the Watch app on your iPhone, scroll to Available Apps, and tap Install next to Wane. If your watch is paired and Wane isn't installed yet, you'll also see Get Wane on Apple Watch in Wane's Settings. Wane needs watchOS 11 or later.

Touch and hold your watch face, tap Edit, swipe to Complications, tap a spot and choose Wane. Free includes one complication; Wane Pro unlocks all of them.

Open Wane on your iPhone first, then on your watch, so they can sync. Your watch and iPhone need to use the same Apple Account. If it still shows Free, use Restore purchases on your iPhone (see below), then open Wane on the watch again.

In Wane on your iPhone, tap the Settings (gear) button on the Today screen, scroll to Pro, and tap Restore purchases. Use the same Apple Account you bought Pro with. Pro is tied to your Apple Account, not to a Wane account (there isn't one).

Subscriptions are managed by Apple:

1. On your iPhone, open Settings.
2. Tap your name, then Subscriptions.
3. Tap Wane Pro, then Cancel Subscription.

If you're on the free trial and don't want it to renew, cancel at least 24 hours before the trial ends. The same applies to a paid period. Deleting the app does not cancel your subscription. Apple's guide: support.apple.com/118428

Apple handles all payments, so refunds are requested from Apple at reportaproblem.apple.com. We can't issue refunds ourselves, but if something isn't working, write to us first. We'd love to fix it.

Wane is free to download. Wane Pro is $19.99 a year with a 7-day free trial, $4.99 a month, or $39.99 once for Lifetime (US prices; the App Store shows your local price). One purchase covers your iPhone and Apple Watch. See Pricing.

With Wane Pro: Settings > Pro > Export CSV. Save the file or send it wherever you like, then open it in Numbers, Excel or Google Sheets. It has one row per entry: date, kind, product, units, estimated mg, cost, currency, reason, whether it was added later, and the device.

In Wane on your iPhone: Settings > About > Delete all data. This removes your history, plan and settings from your iPhone, and the deletion syncs to your Apple Watch. Wane starts fresh with setup. You can also delete the app from your iPhone and Apple Watch, which removes all of its data.

Deleting data doesn't cancel a subscription; see Cancel.

Wane has no account and no server, so your history lives only on your devices. It moves to a new iPhone when you restore that iPhone from an iCloud or computer backup. If you set up the new iPhone as new, or deleted the app without a backup, we can't recover the data, because we never had it. Tip: Pro users can export a CSV before switching.

No. No account, no ads, no analytics, no server. Read the Privacy Policy.

Settings > Products > Add product. One plan covers all your nicotine. After you log, tap a different product chip if the log was for something else.

Open Settings > Products, tap your vape and check the device type, puffs on the label (or bottle size), how many days one lasts and the strength. When you finish a device, use Finished one (touch and hold the Log button) and Wane will offer to fine-tune your estimate. Nicotine amounts are always estimates.

Yes. Settings > Plan > Hold this week keeps this week's targets for another week. No penalty, no lost progress.

Wane's averages only count the days you tracked (any log, check-in or delayed craving). Days with nothing logged are left out and shown as gaps, never counted as zero. The basis is always written under the chart, for example "Avg 2.1 a day · 26 tracked days". Today joins the average once it's over.

Check iPhone Settings > Notifications > Wane and make sure they're allowed, and that a Focus isn't silencing them. In Wane, check Settings > Notifications (evening check-in, goal buzz) and your awake hours under Settings > Plan; Wane stays quiet outside them.

An iPhone with iOS 18 or later. Apple Watch is optional and needs watchOS 11 or later. Double tap logging works on Apple Watch models that support double tap.